Question 1

Where do you ship from?

Accepted Answer

In 2024 we moved 15 minutes down the road and now build and ship everything from Zeeland, Michigan.
We share a building with our sister companies, West Michigan Laser Works, Sternmaster Marine Tools, and A-1 Security Bars.

Question 2

Do you ship to Canada / International?

Accepted Answer

Yes! Please give us a call so we can more easily arrange shipping for you. We have not yet gotten international shipments sorted out on our website since we sell such a variety of sizes of products.

Question 3

I Need Help Ordering Online or by Phone

Accepted Answer

Let us make the ordering process as simple as possible.
If you are having trouble adding an item to your cart, check if your  browser allows cookies. The cart feature may not work if you do not  allow cookies. Otherwise call 616-392-3579 to place an order.

Payment Methods
We  accept payment with Visa, Mastercard, Discover, American Express, ACH,  or by check.  If payment is to be made by check or ACH you will have to  call and place your order through 616-392-3579 and we will ship your  products as soon as we receive the payment and it clears.

Ordering Online for Products Shipped in the Contiguous Continental United States
Ordering  online is set-up for those shipping the product within the continental  U.S. (not including Alaska or Hawaii) and provides a fixed shipping cost  for each item. To order online, go to our Online Store, choose the  product, select the quantity you wish to order, and click "Add to Cart."  You can be confident your data is secure because we use Authorize.net  as our payment processor. You can read more about our secure payment  processor at the bottom of this page.

Authorize.net
You can shop at www.transplanter.com with confidence. We have  partnered with Authorize.Net, a leading payment gateway since 1996, to  accept credit cards safely and securely for our customers. 
The  Authorize.Net Payment Gateway manages the complex routing of sensitive  customer information through the electronic check and credit card  processing networks.

The company adheres to strict industry standards for payment processing, including: 
-128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. 
-Industry leading encryption hardware and software methods and security protocols to protect customer information. 
-Compliance with the Payment Card Industry Data Security Standard (PCI DSS). 
For additional information regarding the privacy of your sensitive  cardholder data, please read the Visa Authorize.Net Privacy Policy.(https://usa.visa.com/legal/privacy-policy.html)

Question 4

What is your warranty?

Accepted Answer

Warranty information can be found here (https://www.transplanter.com/warranty)

Question 5

What is your privacy policy?

Accepted Answer

Our Privacy Policy can be found here (https://www.transplanter.com/privacy-policy)

616-392-3579

Frequently Asked Questions

Get in touch with
any questions

616-392-3579

Frequently Asked Questions

Get in touch with any questions

Get in touch with
any questions