Frequently Asked Questions

In 2024 we moved 15 minutes down the road and now build and ship everything from Zeeland, Michigan. We share a building with our sister companies, West Michigan Laser Works, Sternmaster Marine Tools, and A-1 Security Bars.

Yes! Please give us a call so we can more easily arrange shipping for you. We have not yet gotten international shipments sorted out on our website since we sell such a variety of sizes of products.

Let us make the ordering process as simple as possible. If you are having trouble adding an item to your cart, check if your browser allows cookies. The cart feature may not work if you do not allow cookies. Otherwise call 616-392-3579 to place an order. Payment Methods We accept payment with Visa, Mastercard, Discover, American Express, ACH, or by check. If payment is to be made by check or ACH you will have to call and place your order through 616-392-3579 and we will ship your products as soon as we receive the payment and it clears. Ordering Online for Products Shipped in the Contiguous Continental United States Ordering online is set-up for those shipping the product within the continental U.S. (not including Alaska or Hawaii) and provides a fixed shipping cost for each item. To order online, go to our Online Store, choose the product, select the quantity you wish to order, and click "Add to Cart." You can be confident your data is secure because we use Authorize.net as our payment processor. You can read more about our secure payment processor at the bottom of this page. Authorize.net You can shop at www.transplanter.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including: -128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. -Industry leading encryption hardware and software methods and security protocols to protect customer information. -Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please read the Visa Authorize.Net Privacy Policy.

Our privacy policy outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.